The Blog
Where the EHR stops,
and what fills the gap.
Practical, no-fluff writing on practice operations, follow-up gaps, and the systems that run a health-based business without you.
LATEST POSTS
Read the field notes.
How to bring past patients back (without a January email blast)
Your easiest patients to see are the ones who already worked with you. Here's how a reactivation path keeps them connected long after care ends.
How to reduce no-shows in your practice (without calling everyone yourself)
No-shows are rarely about the patient not caring. Here's why people miss appointments and how a layered reminder system brings more of them through the door.
What happens when a patient calls and nobody picks up
When a potential patient calls and gets voicemail, they usually call someone else. Here's how missed call text back keeps the conversation going while you're with a client.
How to connect Practice Better to the rest of your business
Practice Better runs your practice management beautifully. Here's how the Lead Better Connector links it to your follow-up, reminders and reactivation, with no double entry.
Why your VA can't see some clients in Practice Better (and how to fix it)
Practice Better's team permissions are powerful and a little counterintuitive. Here's why a team member can't see certain clients, and how to set access up properly.
How to share session notes with clients in Practice Better
Practice Better doesn't share session notes with clients automatically, and that's on purpose. Here's how to share them, and a routine so none get missed.
Getting the most out of Practice Better's AI Charting Assistant
How Practice Better's AI Charting Assistant works, what it costs now, and the settings that make it genuinely useful, especially if you type during sessions.
Practice Better Connector Hub: what it does and who it's for
Practice Better's Connector Hub links your account to tools like Mailchimp, HubSpot and QuickBooks. Here's how it works, what it costs and when it's the right fit.
The complete guide to Practice Better automations
Every native automation in Practice Better, what each one is great for, and how to set them up so they actually save you time.
Switching to Practice Better from Jane or another EHR? What to know before you move
Moving to Practice Better from Jane or another EHR? Here's what transfers, what you'll rebuild, and how to set it up right the first time.
Practice Better Automation Not Working? Check these five things
Set up a Practice Better automation and it's not firing? These are the five most common causes, in the order we check them.
How to Get More Rebookings in Practice Better
Practice Better gives you great tools for keeping clients in care. Here's how to use packages, programs and Invite to Book so fewer people drift between sessions.
How to Auto-Fill the Client Record From Practice Better Forms
Form mappings are one of Practice Better's most useful features and one of the least set up. Here's how to make intake answers land in the chart on their own.
Practice Better Summit 2026 Recap: What AI Actually Changes
A working recap of Practice Better Summit 2026. Current AI Charting pricing, what Connector Hub does and the five questions practitioners kept asking.
What Practice Better doesn't do (and what you're supposed to do about it)
Practice Better runs your clinical work beautifully. It was never built to run the business around it. Here's exactly where the line sits and what fills the gap.
You know what you think happens when a new patient finds you.
Want to know what actually happens?