Practice Better Connector Hub: what it does and who it's for

For years, one of the most common questions practitioners asked about Practice Better was some version of "can I connect it to my other tools?"

Practice Better's answer is Connector Hub, and it's a welcome addition. Here's what it does, what it costs and who it's a great fit for.

*Pricing and plan details below were verified against Practice Better's help documentation in September 2026. Add-on pricing changes, so double-check your own account under My Subscription before you budget.*

What Connector Hub does

Connector Hub links your Practice Better account to third-party tools so that client data, bookings and program enrollments move between apps without anyone copying them across.

Which tools it connects to

At the time of writing, eleven:

• Mailchimp
• HubSpot
• Salesforce
• Gmail
• Outlook
• Google Sheets
• Google Docs
• Excel
• OneDrive
• QuickBooks
• Xero

That covers a lot of ground. Email lists, accounting, spreadsheets and a couple of major CRMs.

What it costs and who can use it

Connector Hub is $49 a month and available on the Plus and Team plans. Practitioners on Starter or Professional would need to upgrade.

Who it's a great fit for

Connector Hub shines when the job is moving data from one place to another.

• Getting new clients onto your Mailchimp list without exporting a CSV
• Keeping QuickBooks or Xero in sync with your invoicing
• Feeding a Google Sheet for your own reporting
• Pushing client records into HubSpot or Salesforce

If that's what you need, and you're on Plus or Team, it's a clean, no-code way to stop retyping.

What to know about how it's designed

Connector Hub is a data pipe. It moves records between apps reliably, and that's exactly what it's built for.

What it doesn't do is make decisions. It will add a new client to your mailing list. It isn't designed to notice that a client stopped booking and do something about it, or to follow up with someone who inquired and never booked.

That's a useful distinction to have clear before you buy anything: a connector moves data. An operations layer decides what happens next. Plenty of practices need only the first. Some need both.

If you're on Professional

You won't have Connector Hub, but you do have access to Zapier, which requires Professional or above. Zapier is more flexible and more hands-on, and it can connect Practice Better to a much wider range of tools if you're comfortable building the connections yourself.

On Starter, neither is available, so integration isn't possible until you upgrade.

Want someone to look at your setup?

We do a free Patient Experience Audit. Someone on our team becomes a new patient and goes through your business the way one really does, then our founder Nicole sends you a short video of what we found. About two minutes of your time and no account access needed.