Better together.
Your Practice Better. Your operating system.
Lead Better HQ is the HIPAA-compliant operational layer that connects directly to Practice Better — so your EHR can finally talk to your CRM, patient communication, follow-up and everything happening around the clinical experience.
Built specifically for health-based businesses that love Practice Better and need the rest of the business to work with it.
You bought a great EHR.
Then you had, you know, actual patients to see.
We really like Practice Better.
Like, really like it.
It's our platform of choice for most health-based businesses, and if you asked us tomorrow what EHR we'd recommend to a functional, integrative or naturopathic practitioner, there's a very good chance we'd point you there.
But here's the slightly inconvenient part:
Someone still has to set the thing up.
And that someone is very often the practitioner who is also seeing patients, answering messages, building programs, reviewing labs and wondering why this one form keeps landing... somewhere.
So maybe:
You set it up yourself.
Between patients.
Over a few months.
Some of it is great.
Some of it is a workaround you built at 10:14pm and swore you'd come back to later.
There is at least one setting nobody is entirely sure about.
You're opening a new health-based business.
And you'd prefer not to spend your first six weeks becoming weirdly familiar with every corner of the Practice Better help center.
Fair.
Or you know you're barely using what you have.
You're paying for a powerful platform.
You're using maybe a third of it.
And every few weeks somebody says:
"Wait... Practice Better can do that?"
Yes. Probably.
The issue isn't effort.
The issue is that the person configuring the software also has an actual health-based business to run.
Your Practice Better account.
Actually set up.
There are two ways you usually arrive here.
Build it from scratch.
New business. Blank account.
Let's build it properly now instead of paying someone to untangle it in twelve months.
Fix what you already have.
You've been using Practice Better for a while.
Some pieces work beautifully.
Some pieces... have developed personality.
We'll look at what's there, figure out what's incomplete, misconfigured or unnecessarily complicated, and get the account working the way you assumed it already did.
Here's what we handle:
- 01Your account foundation: profile, branding, custom URL and availability
- 02Services set up the way patients should book them
- 03Packages, payment plans and coupons
- 04One membership included: recurring billing, a simple members area, a group session series and up to 2 linked perks
- 05Intake and consent forms, mapped so answers land where they belong
- 06Booking reminders, confirmations and the automations that send the right forms
- 07Integrations like Fullscript or Rupa Health, plus a fax number if you need one
- 08A test booking, a handoff and training on how to use it, plus one round of revisions
The scope, because surprises are annoying.
The setup starts at $997 and covers:
One practitioner. One location. Up to 5 services. Up to 3 packages. One membership. Up to 10 forms.
Need more? Add practitioners, locations, packages, programs or memberships, and your price updates as you go. Bigger setups get a custom quote by email, no call needed.
And one important distinction: this setup is for Practice Better itself. It doesn't include Lead Better Sync, which comes with Lead Better Connect and Lead Better Pro.
If Practice Better is the base game.
Lead Better HQ is the expansion pack.
Here's the thing nobody really tells you when you buy an EHR:
Your EHR and your business are not the same thing.
Practice Better is excellent at practice management. Your chart. Your notes. Patient messaging. Labs. Telehealth. Programs. Protocols. The actual delivery of care.
That is exactly where your practice management should live.
But then there's everything happening around the practice management.
The inquiry that came in at 9:47pm.
The discovery call tomorrow that nobody confirmed.
The person who said:
"Let me think about it."
...in March.
The patient who finished care six months ago, loved working with you and has heard absolutely nothing since.
The no-show.
The unbooked lead.
The person who filled out the form and then vanished into the void.
None of that is charting.
None of that is clinical.
But all of it is your business.
And Practice Better isn't supposed to run that part.
Practice Better is your practice management EHR.
Lead Better connects everything around it.
EXPANSION PACK
Practice Better
Lead Better HQ extends your Practice Better account and adds custom automated workflows for:
Instant response
New inquiries hear from you whether they arrive Tuesday at 2pm or Sunday at 11:06pm.
Follow-up + reminders
Fewer people disappearing because someone forgot to circle back.
Onboarding
The operational pieces around becoming a patient move without somebody manually babysitting every step.
Reactivation
Finished patients don't simply graduate into silence.
Reviews + referrals
Asked for at the moment they're actually most likely to happen.
Visibility
A dashboard that lets you see what's happening instead of reconstructing the business from six tabs and someone else's memory.
Lead Better HQ doesn't replace Practice Better.
Just want your phone to know your patients? Lead Better Connect gives you HIPAA phone and texting connected to Practice Better, for $197/month. See Connect →
Want the whole operation built around your practice? Lead Better Pro: $2,497 to build it, $797/month after launch.
See Pro →Start with the thing in front of you.
If you want the rest later, your setup counts.
A lot of people start with Practice Better because that's the problem they're trying to solve today.
Totally reasonable.
Get the account right.
Use it.
See how much better things feel when the clinical side of the business is actually organized.
And if you move to Lead Better Pro within 90 days of your Practice Better account going live, the setup fee you paid counts toward your $2,497 Pro build.
You're not paying twice for the same starting line.
And if you don't move into Lead Better right away?
Also fine.
Use the account.
Run your business.
Come back when the operational layer becomes the thing you're ready to solve.
Starting small shouldn't penalize you later.
Practice Better specialists.
Not a VA with the help docs open in another tab.
Our team spends a lot of time inside Practice Better.
Which means we know:
Where it's excellent.
Where it's surprisingly powerful.
Where it's a little counterintuitive.
Where the obvious way to build something is not necessarily the best way.
And where one tiny checkbox can ruin your entire afternoon.
We can build the account.
We can optimize the account.
We can help you actually use the platform you're already paying for.
We're not owned or operated by Practice Better.
Your setup includes one round of revisions after handoff. Ongoing support for the systems we build comes with Lead Better Pro.
FAQ
Questions you probably have
Get your Practice Better account right.
From $997.
One practitioner.
One location.
Up to 5 services, 3 packages, 1 membership and 10 forms.
Some links on this page are Practice Better affiliate links. That means we may earn a commission if you sign up through them. It doesn't change your price, and it definitely doesn't change what we'd recommend.